Affirmative Action - Its Got A Bad Reputation
By Jason C. Nelson

WHAT IS AFFIRMATIVE ACTION?

What is affirmative action? Unfortunately, I would posit that most of us really don't know. We all have some sort of vague definition or perception, but many times this idea of what affirmative action dictates is contrary to reality. For instance, many individuals associate affirmative action with mandated quotas; hiring individuals based solely on race or sex, without regard to meritorious qualifications. Others in society associate affirmative action with inequity, where fairness is compromised because of a preferential selection process. Whether or not these associations are true, these examples are not what affirmative action intends. Few of us, if any, really understand what affirmative action is, how policies relating to it are implemented, and how those very policies meant to aid deserving individuals have in many instances done more harm than good. Before proceeding further in this treatise, I would like to pose a simple question: Will discrimination ever cease to exist?  If you think discrimination will end, then your views are more utopian than mine, for I think discrimination will always exist in one form or another.  Thus, to assert an end to affirmative action after only three decades - when women and minorities have faced discrimination since the birth of this nation - is ludicrous.

By now, I hope I've sparked some sort of emotional response in the reader. That response is important because emotions are what impede us from understanding reality as opposed to our own individual perceptions of reality. Interpret this analysis with an open mind and set your emotions aside for the next several minutes. My purpose is to present as clearly as possible a defense of the affirmative action ideology by supplying a brief history and definition of affirmative action, the ensuing consequences of it on self-view, attitudes, and behavior, and my views on what society must do to eliminate the negative consequences arising from affirmative action policies. Remember, I support the ideology, but not necessarily the way it has been interpreted and implemented in our society.

AFFIRMATIVE ACTION: DEFINITION AND HISTORY

The phrase - affirmative action - was first used in a discriminatory context by President John F. Kennedy in 1961 (Pasour, 1989). In Executive Order No. 10925, President Kennedy indicated that federal contractors should take affirmative action to ensure that prospective job applicants and federal employees were treated in an equal manner without regard to race, creed, color, or national origin (Pasour, 1989). In this order President Kennedy was asserting equal access and treatment for all individuals, but nothing more. Subsequent civil rights legislation mirrored President Kennedy's philosophy. In 1965, President Lyndon B. Johnson created definitive affirmative action policy with Executive Order No. 11246 (Hirsch, 1996). While speaking at Howard University, President Johnson expressed a need to go further than the recently enacted passive non-discrimination laws. He discussed how companies should go further in their efforts to ensure that minorities and women would have real opportunities for employment and promotions. Several years later, President Richard M. Nixon expanded the Affirmative Action Executive Order by establishing goals, timetables, and specific guidelines for companies to follow in order to comply with federal regulations governing affirmative action (Hirsch, 1996). Without continuing this history capsule, suffice it to say that today affirmative action has expanded to include all members of society who have historically been excluded from employment, education, or otherwise (Buchanon, 1996).

So with all of the above said, what exactly is affirmative action? According to the Equal Employment Opportunity Commission affirmative action is a policy that is orchestrated to "...overcome the discriminating effect of past or present practices, policies, or other barriers to equal employment opportunity" (EEOC, 1979). The aim of affirmative action is to eliminate discrimination and increase the representation of traditionally disadvantaged groups - primarily women and ethnic minorities - by moving beyond simple sex or color blindness in employment decisions (Heilman, 1994). The underlying assumption of affirmative action policy is that nondiscrimination alone will not remedy the consequences of prejudice and inequality in society (Heilman, 1994).

Today's organizations use affirmative action many ways, including strategies to expand the applicant pool, training, and promotional decisions, and in stated goals for hiring individuals. Much of the confusion and rancor surrounding the present debate on the merits of affirmative action originates from the manner in which affirmative action is defined (Heilman, 1994). Despite the fact that the successes of affirmative action programs are present in improved employment opportunities (Bunzel, 1986) and in benefits arising from a diversified work force (Jackson and Associates, 1992), there is a fair amount of resistance to affirmative action programs (Heilman, 1994). Despite the many plausible explanations that may account for this resistance, including traditional racism, modern racism, aversive racism, and beliefs that affirmative action violates the norms of distributive and procedural justice, there remains a fundamental question as to why resistance exists among those individuals who are targeted to benefit from affirmative action programs (Heilman, 1994).

THE HARMFUL EFFECTS OF AFFIRMATIVE ACTION

Unfortunately, resistance to affirmative action stems from its effects on self-view, workplace attitudes, and behavior. A comprehensive investigation is presented by Madeline E. Heilman in "Affirmative Action: Some Unintended Consequences for Working Women" (1994). In order to present a factual background supporting my recommendation for soft affirmative action programs, I would likely to briefly summarize the important points in Heilman's experiments and analysis:

1.) Self-View:

* When using affirmative action policy to select women for traditionally sex-typed jobs, preferential treatment can result in negative self-regard for the individual (Heilman, Simon, & Repper, 1987). Thus, it's likely that women that are selected on the basis of sex, rather than merit, will invest less effort in task accomplishment, will be less likely to persevere when they encounter difficulty, and will choose easier tasks.

* Women who are hired under preferential treatment appear to devalue and resist hiring other women when the preferential treatment results in an undermining of their own confidence.

* Preferentially selected individuals rate the process as less fair than those selected on a merit basis.

* Preferentially selected candidates may face higher stress levels than those selected on a merit basis (Heilman, Lucas, and Kaplow, 1990).

2.) Work Place Attitudes and Behavior:

* When there was no mention of affirmative action, women hired for positions were rated lower in competence than men only when the job was strongly sex-typed. However, when linked to affirmative action, women were rated as less competent in both sex-typed and sex-neutral jobs, and were also rated less competent than other women hires not associated with affirmative action.

* The greater the role that affirmative action was believed to have played in a coworker's hiring, the less likely qualifications were thought to have been an important factor, and the less competent the coworker was thought to be, unless explicit information was provided to suggest otherwise.

* Inequity-based perceptions by others in the organization may result in lowered motivation in addition to negative reactions to the individual who is believed to have benefited undeservedly.

In summary, Heilman illustrates that affirmative action results in a negative self-view for the benefiting individual who lacks self-confidence, an overall stigma of incompetence in the work place environment, and possible negative behaviors both from and toward those individuals hired as a result of affirmative action policies. However, affirmative action policies don't always produce harmful effects on the individual or create negative outcomes (Heilman, 1994). The key to affirmative action policy is how it's implemented and how it's believed to be implemented by others in the organization.

AFFIRMATIVE ACTION: EMPHASIZE A SOFTER POLICY STANCE

Affirmative action efforts can be thought of as a continuum, ranging from soft efforts such as expanding the applicant pool on one end, to hard efforts such as strict hiring quotas of specific individuals on the other end (Seligman, 1973). In between these two ends of the continuum are varying degrees of preferential treatment that can be used in the hiring process, but not to the exclusion of merit-based qualifications. Hard policies provide only a lose-lose situation, where both the individual as well as those within the organization suffer accordingly. For instance, in 1988 only 40% of the entering class at Berkeley was selected solely on the basis of academic merit, with the remainder of admissions operating on a sliding scale with decreasing standards for those of minority status. The result was not impressive: 66% of Anglos and Asians matriculated compared to only 27% of African-Americans. I don't support hard affirmative action policies in any form, especially those involving quotas. However, there are times when a court-ordered quota is necessary, such as when a company has committed a particularly egregious discriminatory action or series of actions against a specific race or sex (Hirsch, 1996). For example, in Haynes et al. vs. Shoney's Inc., the court mandated quotas for Shoney's in various store and corporate management positions as a result of blatant discrimination against black employees (Watkins, 1993).

Soft affirmative action policies, on the other hand, can be implemented with a great deal of success. However, to implement these policies, organizations must consider several implications. First, organizations must take care in formulating policies and allow traditional merit criteria to play a role in the hiring process (Heilman, 1994). Second, organizations must communicate exactly what its stance is toward affirmative action to all employees in order to educate and avoid detrimental consequences because of misperception. Third, firms must supply merit-based information to the hire and respective coworkers to avoid the stigma of incompetence. Finally, companies should recognize the feelings of victimization that white males and others may feel in the organization, which can often be remedied through a sensible affirmative action policy emphasizing merit (Heilman, 1994).

CONCLUSION

Until we can eliminate prejudices based on race, color, creed, religion, or sex, this country will need affirmative action policy. Although the effects of a hard affirmative action policy can be detrimental, a soft policy can provide great strides in increasing opportunities without detrimental consequence for women and minorities. The absence of affirmative action policy reaped havoc on the Shoney's empire, thus proving that sexism and racism still exist in America.  The point to remember when dealing with affirmative action is that reactions are psychological and emotional, and are based on perceptions of reality, not on reality itself (Heilman, 1994).

 

SOURCES

Buchanon, Marlon, "Affirmative Action: Now is not the Time for It to End", Nubian Notions, 1996.

Bunzel, J.H., "Affirmative Re-actions, Public Opinion, pgs. 45-49, February/March 1986.

Equal Employment Opportunity Commission (EEOC), "Affirmative Action Guidelines, Report No. 44FR444, Washington DC: U.S. Governments Printing Office, 1979.

Heilman, M.E., "Affirmative Action: Some Unintended Consequences for Working Women", Research in Organizational Behavior, Volume 16, pgs. 125-169, 1994.

Heilman, M.E., J.A. Lucas, S.R. Kaplow, "Self-Derogating Consequences of Preferential Selection: The Moderating Role of Initial Self-Confidence", Organizational Behavior and Human Decision Processes, vol. 46, pgs. 202-216, 1990.

Heilman, M.E., M.C. Simon, & D.P. Repper, "Intentionally Favored, Unintentionally Harmed?: The Impact of Gender Based Preferential Selection on Self-Perception and Self-Evaluation", Journal of Applied Psychology, Vol. 76, pgs. 62-68, 1987.

Hirsch, Judy, "Affirmative Action", Affirmative Action Officer, 1996.

Jackson, S.E., "Does Job Control Control Job Stress", Job Control and Worker Health, pgs. 25-53, In S.L. Sauter, J.J. Hurrell, Jr., & C.L. Cooper (Eds.), 1989.

Pasour, Ernest, "Affirmative Action: A Counter-Productive Policy", The Freeman Ideas on Liberty, January 1989.

Seligman, D., "How Equal Opportunity Turned Into Employment Quotas", Fortune, pgs. 158-168, March 1973.

Watkins, Steve, "Racism Du Jour at Shoney's", The Nation, October 18, 1993.

Jason C. Nelson is a management consultant focusing on strategy, organizational structure and design, and organizational change.  He can be contacted at jcnelson@email.com